Privacy Policy

Welcome to Khadim. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Information You Provide:

• Account Information: Name, email address, and phone number.
• Order Information: Billing and shipping addresses, and purchase details.
• Profile Information: Preferences and other customisation options.
• Communications: Information you share when contacting our support team.

1.2 Automatically Collected Information:

• Device Information: Hardware model, OS, unique identifiers, and network info.
• Log Information: Access times, pages viewed, and IP address.
• Cookies: Browsing behaviour and preferences via cookies and similar technologies.
• Location: Approximate location if you grant permission.

2. How We Use Your Information

• Processing and fulfilling your orders
• Creating and maintaining your account
• Providing customer support
• Sending order updates and transactional messages
• Personalising your shopping experience
• Sending marketing communications (if you opt in)
• Improving our website and services
• Detecting and preventing fraud
• Complying with legal obligations

3. Sharing Your Information

• Service Providers: Payment processors, shipping partners, and analytics vendors.
• Business Partners: Companies we partner with for products or promotions.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger or acquisition.

4. Your Choices

• Account Information: Update your details via account settings.
• Marketing: Opt out of promotional emails via the unsubscribe link or account preferences.
• Cookies: Adjust your browser settings to remove or reject cookies.

5. Data Security

We implement appropriate security measures to protect your information. However, no transmission over the Internet is 100% secure.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. International Data Transfers

Your data may be transferred to and maintained on servers outside your jurisdiction where data protection laws may differ.

8. Changes to This Policy

We may update this Privacy Policy from time to time and will notify you by updating the "Last Updated" date at the top of this page.

9. Your Rights

• Right to access personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your information
• Right to object to processing
• Right to data portability
• Right to withdraw consent